Last updated: September 19, 2026
We want you to be satisfied with your purchase. If something is not right, our return process is designed to be clear and simple.
Return Window
You may return most items within 30 calendar days of delivery. Enjoy 30-day hassle-free returns.
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition you received them
- In the original packaging, with tags and accessories included
- Accompanied by proof of purchase or order number
We do not offer exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order. This is usually faster than waiting for an exchange to process.
Return Shipping Costs
Free returns. We provide a prepaid return label for eligible returns. There is no restocking fee and no return shipping fee charged to you.
- If the return is due to remorse (you changed your mind, ordered the wrong size, or no longer want the item), we still cover return shipping. You are responsible for packaging the item securely.
- If the return is due to a defective or incorrect item (the item arrived damaged, faulty, or is not what you ordered), we cover return shipping and will make it right.
How to Start a Return
- Email us at info@birdiesdeal.com with your order number and the reason for return.
- We will confirm your return and provide a prepaid return label within 1–2 business days.
- Pack the item securely in its original packaging.
- Attach the prepaid label and drop the package at the carrier location indicated on the label.
- Once we receive and inspect the return, we will process your refund.
Return Address
344 Lakeview Dr, Paducah, KY 42003, United States
Refund Timing
After we receive your return, we inspect it within 1–2 business days. If approved, we issue the refund to your original payment method. The refund itself is processed within 1–2 business days, but your bank or payment provider may take an additional 7–10 business days to post the funds to your account.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return. If an item is non-returnable, this will be stated on the product page. If you are unsure, contact us before ordering.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or refund, and we will cover all return shipping costs.