Last updated: September 19, 2026
Ordering
Do I need an account to place an order?
No. You can check out as a guest. If you prefer, you can create an account to save your shipping information for future orders.
What payment methods do you accept?
We accept Visa, MasterCard, and PayPal. All payments are processed in U.S. dollars.
Can I change or cancel my order after placing it?
If your order has not yet shipped, contact us as soon as possible at info@birdiesdeal.com. We will do our best to update or cancel it. Once an order has shipped, it cannot be changed; you may return it under our Return & Refund Policy.
Do you charge sales tax?
No. Birdiesdeal does not collect sales tax. The price shown at checkout is the price you pay.
Shipping
Where do you ship?
We ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, P.O. boxes, APO/FPO addresses, or international destinations.
How much does shipping cost?
Shipping is free on all orders within the contiguous 48 United States. There is no minimum purchase requirement.
How long will my order take to arrive?
Orders placed before 2:00 PM CT on a business day begin processing the same day. Processing takes 1–2 business days. Carrier transit takes an estimated 3–5 business days. Total estimated delivery is 4–7 business days. These are estimates, not guarantees.
How do I track my order?
You will receive a shipping confirmation email with a tracking number once your order ships. You can use that number on the carrier’s website. If you do not receive tracking within 3 business days, contact us.
What if my package is lost or damaged?
Contact us at info@birdiesdeal.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund if appropriate.
Returns and Refunds
What is your return window?
You may return most items within 30 calendar days of delivery.
Are returns free?
Yes. We provide a prepaid return label for eligible returns. There is no restocking fee.
Do you offer exchanges?
No. We do not offer exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order. This is usually faster.
How do I start a return?
Email info@birdiesdeal.com with your order number and reason for return. We will confirm your return and send a prepaid label within 1–2 business days.
When will I get my refund?
After we receive and inspect your return, we process the refund within 1–2 business days. Your bank or payment provider may take an additional 7–10 business days to post the funds.
Who pays for return shipping?
We do. Returns are free for both remorse and defect reasons. If the item is defective or incorrect, we cover all return shipping and make it right.
Product and Warranty
What if my item has a defect?
Contact us at info@birdiesdeal.com with your order number and photos. We will review your claim within 1–2 business days and, if approved, provide a prepaid return label and issue a replacement or refund.
How long is the warranty?
Our limited warranty covers manufacturing defects for 30 calendar days from delivery. See our Warranty Policy for full details.
Are your products affiliated with any other brand?
No. Birdiesdeal is an independent retailer. We are not affiliated with, authorized by, or connected to any other brand, retailer, or manufacturer.
Contact
How do I contact you?
Email: info@birdiesdeal.com
Phone: +1 270-727-8282
Address: 344 Lakeview Dr, Paducah, KY 42003, United States
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)
You can also use the contact form at the bottom of our Contact Us page. We typically respond within one business day during service hours.